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Service now Developer

Kezan consulting
Full-time
Remote
Job Title: Service Now Developer
Company Overview:
Kezan Consulting, a leading provider of Human Resources services, is seeking a skilled Service Now Developer to join their dynamic team. With a strong presence in the IT industry, Kezan Consulting is committed to delivering exceptional talent acquisition, job fairs, recruitment drives, and resource fitment consulting to a diverse range of industries worldwide.

Role and Responsibilities:
In this role, you will be responsible for developing and implementing Service Now solutions to meet the business needs of clients. Your key responsibilities will include:
  • Configuring and customizing Service Now modules based on client requirements;
  • Developing and maintaining Service Now workflows, forms, and reports;
  • Collaborating with cross-functional teams to design and implement integrated solutions;
  • Troubleshooting and resolving Service Now issues;
  • Providing technical support and guidance to end users;
  • Keeping up-to-date with Service Now best practices and new features;
  • Assisting in the development and execution of test plans and scripts;
  • Participating in the evaluation and selection of third-party applications and tools.

Candidate Qualifications:
The ideal candidate for this role should possess the following qualifications:
  • Bachelor's degree in Computer Science, Information Systems, or a related field;
  • Minimum of 3 years of experience in Service Now development;
  • Strong knowledge of IT Service Management (ITSM) processes and best practices;
  • Experience in configuring and customizing Service Now modules, workflows, and reports;
  • Proficiency in JavaScript, HTML, CSS, and other web technologies;
  • Familiarity with ITIL framework and Service Now certifications are preferred;
  • Excellent problem-solving and communication skills;
  • Ability to work effectively both independently and in a team.

Required Skills:
The following skills are required for this role:
  • Service Now development
  • ITSM (IT Service Management)
  • JavaScript
  • HTML
  • CSS