Ciklum is looking for a Senior Business Analyst to join our team full-time in India.
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
About the role:
As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. Together, we will work on the project focused on end-to-end process optimisation, re-engineering and automation, improving efficiency and unlocking business value through process diagnostics, process mining and re-design initiatives.
Responsibilities:
Manage relationships with key business stakeholders across all levels to identify and deliver new process re-engineering opportunities
Support the generation and prioritisation of opportunities across customer groups, creating roadmaps focused on quick wins and short to mid-term implementations
Conduct process diagnostics and current state assessments through stakeholder interviews, workshops and process mapping
Identify gaps and areas for improvement, prioritising recommendations to drive business value
Lead end-to-end process re-engineering projects independently or in collaboration with team members, coordinating with business SMEs and technical specialists
Lead and manage medium-profile projects, ensuring timely delivery and alignment with business needs
Apply business process re-engineering techniques such as Lean Six Sigma or Kaizen to streamline operations and improve efficiencies
Requirements:
Certified in Six Sigma or Lean Management (Green Belt or higher)
Proficient in process modelling techniques, tools, frameworks and standards such as BPMN 2.0
Experience with at least one Business Process Management platform such as BIC, Bizagi, ARIS, Nimbus or Signavio
Ability to map, model and document end-to-end business processes effectively
Strong analytical skills to identify and interpret business change requirements
Demonstrated experience in re-designing complex, multi-function business processes
Proven ability to lead change management activities and drive successful project outcomes
Strong stakeholder management, influencing and presentation skills
Excellent oral and written communication skills in English
Energetic, self-motivated and able to work independently in a virtual, global environment
Strong time management skills with the ability to handle multiple tasks and projects simultaneously
Comfort working in a fast-paced, dynamic environment
Desirable:
Experience with related BPM capabilities such as Process Mining, Task Mining, Robotic Process Automation, Low Code Automation and workflow tools
Experience working within the pharmaceutical industry with proven results in change management
Familiarity with agile methodology and practices
What`s in it for you?
Strong community: Work alongside top professionals in a friendly, open-door environment
Growth focus: Take on large-scale projects with a global impact and expand your expertise
Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses and company-paid certifications
Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
Care: We’ve got you covered with company-paid medical insurance, mental health support and financial and legal consultations
About us:
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.
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Explore, empower, engineer with Ciklum!
Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.