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Pipeline Support Engineer

MM Staffing & Career Consultants
Full-time
Remote
Job Description:

Job Description:

Position: Pipeline Support Engineer

Work Location: Remote

Mode of Interview: MS Teams

Year of Experience: 4 to 8 Years

Technical Skills:

Software Delivery and Cloud Platform Service Support

Functions:

Jenkins Administration:

  • Manage and administer Jenkins for efficient software delivery.
  • Troubleshoot Jenkins-related issues.
  • Provision access requests in Jenkins.

Bitbucket Administration:

  • Administer Bitbucket repositories.
  • Create new repositories in Bitbucket.
  • Provide support for Bitbucket-related inquiries.

Puppet Administration:

  • Administer Puppet for configuration management.
  • Act as an escalation point for Puppet deployment, troubleshooting, and support.

Artifactory Administration:

  • Administer Artifactory for artifact management.
  • Handle support and troubleshooting for Artifactory.

Access Management:

  • Provision access requests in Jenkins.
  • Ensure proper access controls for various tools.

DevOps Escalation Point of Contact:

  • Act as a point of contact for deployment, troubleshooting, and support in the DevOps pipeline.

End User Tools Support:

  • Provide support for end-user tools such as Jenkins, Bitbucket, Puppet, Artifactory, etc.

Tools Upgrades/Patching:

  • Perform upgrades and patching for Bitbucket, Jenkins, and CICD EKS Cluster.

AMI Pipeline Support:

  • Provide support for Amazon Machine Image (AMI) pipelines.
  • Cloud Tools Licensing and Certificate
  • Manage licensing and certificates for various cloud tools.

Compliance and Audits:

  • Ensure compliance and handle audits related to cloud technologies.

ECS / EKS / Containers Escalation Support:

  • Act as Tier 3 support for escalated issues related to Elastic Container Service (ECS), Elastic Kubernetes Service (EKS), and Containers.